I have actually emailed/called/texted the company numerous times without any action. I have actually asked for a refund and nobody has addressed me - Slabway Massage Chair Amazon. I would recommend not to waste your hard made money on this company. I will be contacting the Chief law officer to file a grievance concerning PIECE. Buyer Be Careful!!!!!! Hi There Michael, We all the best regret the clear frustration and hassle you have actually experienced concerning your current order with Slabway.
Looking over your order history, I do see your order was developed December fourth which there was a label produced on December 7. Your package was identified and all set for pickup. Sadly, our shipping partner has actually been consistently experiencing a surplus in volume and have actually been not able to satisfy the need.
We understand this is not the experience you were buying into, and we do appreciate your understanding of the current scenarios affecting our providers nationwide. In relation to your experience with our client service team, we comprehend that our service has actually taken a hit this holiday season. It is our busiest time of the year and this year's events have more than tripled our group's work (Slabway Massage Chair Amazon).
We recognize that we stopped working to miss the mark in this circumstances. For that we ask forgiveness. Our records do reveal that your order was provided on December 22nd. We hope that you've been pleased with your purchase and find great usage of the Slabway Shiatsu Foot Massager. i received my foot massager been desiring to return because the kneading and heat is not working! no answer on the phone, no reply to messages!I order a Massage chair November 30, 2020 from the company slabway with an invoice Number ******************** for 1297.
00 installation fee was informed it will delivered in 3 days. Hired 3 days stated it shipped 4 days earlier after a week they do not answer the phone and inform you to talk with their site which never ever answer you back. They will keep you waiting sent a number of email with the exact same action will get back with you later on.
Called XPO LOGISITICS and they stated they do not even see any tickets produced to come to them. This company is a rip-off and I'm going to do my best in discovering a legal representative to spend sufficient cash to get them to refund my refund, Straight crooksI purchase this order on November 28, 2020 not November 30, 2020.
This company is an overall scamI bought three Slabway items The foot massager the leg massager in the chair it took 23 days for the chair to ship and get here coming from Utah to Illinois on truck that took two days once it was filled on the truck from the plant we eliminated from package set it up plugged it in the chair went into a complete recline mode and has not came out of it since I've attempted to call Slabway numerous times through e-mail phone calls and have yet been able to speak with a live individual I continually get emails back from them mentioning that they will have a support member call me within 72 hours within 12 hours I get an email back from them letting them understand due to lack of exercise of the e-mail they are canceling and closing the RMA I intern reply and then they again tell me that it's going to be 72 hours before a representative contacts me again I get another email stating that they're closing the RMA support ticket I have actually been attempting to follow this business anywhere I can to leave Negative feedback on this business due to the piss poor reaction that I get from their support groups I believe any person seeking to acquire any of their items need to extremely take a look at all their feedback's I have no idea the real count of the number of bulls ** t positive feedback's they're publishing however I can't think that they're getting that manyHi Rodney, We provide our sincerest apologies relating to the functionality issues you have actually experienced with your Slabway Shiatsu Massage Chair. Slabway Massage Chair Amazon.
Our records show that on Dec 15, 2020 you received a message from care@slabway. com advising that you examine the fuse situated on the back of your chair (Slabway Massage Chair). We have actually received no further communication from you notifying us if that solved your concern. In relation to your experience with our customer care team, we understand that our service has taken a hit this holiday.
We are doing all that we can with the resources offered to us to offer an excellent experience to each and every client. We recognize that we failed to fizzle in this circumstances. For that we say sorry - Slabway Shiatsu Massage Chair. We await your response. Thank YouI ordered a foot massager. Website stated 2-4 day shipment time.
I called number listed and it is a recording that just keeps duplicating. States to get on chat online website. I contacted chat, said "presently replying in under 15 minutes". I have been on chat for 44 mins at this moment and no contact. Ro-bot says "normal wait time 5-15 mins.
I think this place is a fraud and i am going to get in touch with charge card to stop payment. Slabway Massage Chair Pic. I DO NOT RECOMMEND purchasing anything from this inadequately run clothing (if they are a genuine clothing). BUYER BEWARE!!!!!! Hello There Ian, We sincerely regret any frustration or inconvenience you have actually experienced. Regrettably, our shipping partner has actually been regularly experiencing a surplus in volume and have been not able to fulfill the demand.
We comprehend this is not the experience you were buying into, and we do value your understanding of the current situations affecting our carriers nationwide. In relation to your experience with our customer care team, we understand that our service has actually taken a hit this vacation season (Slabway Massage Chair Amazon). It is our busiest time of the year and this year's events have more than tripled our team's work.
We recognize that we failed to fizzle in this circumstances. For that we apologize. Our records do show that your order was provided on December 17th. We hope that you've been pleased with your purchase and discover terrific usage of the Slabway Shiatsu Foot Massager - Slabway Full Body Massage Chair. Placed an order on 12/4/20 and the order was canceled mid delivery with no additional explanation!? I have actually called multiple times, sent e-mails utilized the chat widget they recommended and also reached out to them via all social networks platforms and no reaction no reply simply no description.
I would like a complete refund for the foot massager and 1 year guarantee I purchased. Tonya L ****** Hey Tonya, We all the best are sorry for the clear disappointment and hassle you have experienced regarding your current order with Slabway (Slabway One Massage Chair). This is not our objective and not the experience we want for our customer.
This was due to an error in communication with the pickup at our fulfillment center. Your package was labeled and ready for pickup. Regrettably, our shipping partner has actually been consistently experiencing a surplus in volume and have been unable to satisfy the need (Slabway Massage Chair $1499.98). As such, we have actually also been unable to guarantee our shipping time frames with the exact same certainty we previously were able to.
In relation to your experience with our client service team, we comprehend that our service has taken a hit this vacation season. It is our busiest time of the year and this year's occasions have more than tripled our team's work. We are doing all that we can with the resources readily available to us to offer an excellent experience to each and every customer (Slabway Massage Chair).
For that we say sorry. Our records show that you have actually gotten the full refunds as requested. We expect the chance to restore your trust in the future. I bought a Shiatsu Footmassager for $119 +19. 99 shipping and handling on a Friday night at 11:50 pm. They specified due to the COVID shipping would be delayed.
I found the product they were offering could be purchased for $67. 99 and $87. 99 on Amazon with totally free shipping. I immediately attempted to cancel my order. I sent an e-mail I got in touch with the phone, for which there was no response. It was now approximately 12:20. I finally got a reaction by Monday morning informing me the order had actually delivered.
Nevertheless, it was not deliverable since they had an inaccurate home number. I got in touch with UPS and asked to return to sender. They did go back to Slabway and I did get my refund minus $20 for shipping. I am still pissed. They must not have actually charged me for shipping. However, I will make it known that they are charging double or more of the cost of their products.
It is your duty to do so. You will be taken benefit of if you do not. I got my foot massager and it worked when then stopped. Now no one gets the phone and will not address their own chat bot. It's ridiculous. I want my cash back. Hey Francis, We regret any frustration you have experienced concerning the functionality of your Slabway Shiatsu Foot Massager as well as the disappointment experienced with our customer assistance as of late. Their refund policy for their incompetence is ridiculous. Do not do company with these people. Go through ******. I ordered a foot massager Nov 26, utilized it when and it caused me sever discomfort. I called, talked on their site still no return slip on 12/4/2020. I wish I would have read their evaluations before purchasing from this business.
I will keep your business on blast for this - Slabway Massage Chair $1499.98. The power of social media. We are sorry to hear your Slabway purchase did not match your requirements. Our records reveal that your order was authorized for a refund and that you selected the alternative to have Slabway supply a return mailing slip with the understanding that the cost of the return label would be deducted from your refund amount.
At this time, if you would like to proceed with the return procedure you have actually initiated, we ask that you please reply to the support email thread confirming you 'd with to continue. BBB Company Profiles may not be replicated for sales or promotional purposes. BBB Service Profiles are provided entirely to help you in exercising your own finest judgment.
Nevertheless, BBB does not validate the precision of information offered by 3rd parties, and does not guarantee the accuracy of any information in Company Profiles - Slabway Massage Chair Review. When thinking about grievance information, please take into consideration the business's size and volume of transactions, and understand that the nature of grievances and a firm's responses to them are often more crucial than the number of grievances.
BBB Organization Profiles are subject to alter at any time. If you select to do business with this service, please let business know that you contacted BBB for a BBB Service Profile. As a matter of policy, BBB does not endorse any item, service or organization - Slabway Massage Chair Review.
On The Spot Massage is your California Bay Location and East Bay chair massage specialist. We think chair massage is excellent - Slabway Massage Chair Amazon...
Massage Chairs are intricate devices with great deals of moving parts and advanced computer parts, so things can fail. However it's very little various from a vehicle, it depends upon how you utilize it and how you look after it that will figure out for how long it lasts. So what can break in a massage chair? The most typical instances of things on a massage chair breaking are those bumps and contusions that can take place throughout shipment.