I have emailed/called/texted the company a number of times without any reaction. I have requested a refund and no one has answered me - Slabway Massage Chair Special Discount. I would suggest not to lose your tough earned money on this company. I will be calling the Attorney general of the United States to file a grievance regarding PIECE. Purchaser Beware!!!!!! Hello There Michael, We regards regret the clear disappointment and trouble you have experienced concerning your current order with Slabway.
Examining your order history, I do see your order was developed December fourth and that there was a label created on December 7. Your package was identified and ready for pickup. Unfortunately, our shipping partner has actually been regularly experiencing a surplus in volume and have been unable to fulfill the demand.
We comprehend this is not the experience you were purchasing into, and we do appreciate your understanding of the present situations affecting our carriers nationwide. In relation to your experience with our customer care group, we comprehend that our service has actually taken a hit this holiday. It is our busiest time of the year and this year's occasions have more than tripled our group's workload (Reviews Of Slabway Massage Chair).
We recognize that we failed to miss the mark in this circumstances. For that we apologize. Our records do reveal that your order was delivered on December 22nd. We hope that you've been satisfied with your purchase and discover terrific use of the Slabway Shiatsu Foot Massager. i got my foot massager been wanting to return because the kneading and heat is not working! no answer on the phone, no reply to messages!I order a Massage chair November 30, 2020 from the company slabway with a billing Number ******************** for 1297.
00 installment fee was told it will shipped in 3 days. Employed 3 days said it delivered 4 days ago after a week they do not address the phone and inform you to talk with their website which never address you back. They will keep you waiting sent out a number of e-mail with the same response will return with you later.
Called XPO LOGISITICS and they stated they do not even see any tickets produced to come to them. This company is a rip-off and I'm going to do my finest in discovering a lawyer to spend adequate money to get them to refund my money back, Straight crooksI purchase this order on November 28, 2020 not November 30, 2020.
This company is an overall scamI acquired three Slabway items The foot massager the leg massager in the chair it took 23 days for the chair to deliver and arrive coming from Utah to Illinois on truck that took 2 days once it was packed on the truck from the plant we got rid of from package set it up plugged it in the chair entered into a full recline mode and has not came out of it because I have actually attempted to call Slabway many times through email telephone call and have yet had the ability to speak with a live individual I constantly get e-mails back from them mentioning that they will have an assistance member contact me within 72 hours within 12 hours I get an e-mail back from them letting them understand due to lack of exercise of the e-mail they are canceling and closing the RMA I intern reply and after that they once again tell me that it's going to be 72 hours before a representative contacts me once again I get another email stating that they're closing the RMA support ticket I've been trying to follow this company anywhere I can to leave Negative feedback on this business due to the piss poor response that I receive from their support groups I believe anybody looking to acquire any of their items must highly take a look at all their feedback's I have no idea the real count of how many bulls ** t positive feedback's they're posting however I can't think that they're getting that manyHi Rodney, We use our sincerest apologies relating to the functionality issues you have experienced with your Slabway Shiatsu Massage Chair. Reviews Of Slabway Massage Chair.
Our records show that on Dec 15, 2020 you got a message from care@slabway. com recommending that you inspect the fuse located on the back of your chair (Slabway Shiatsu Massage Chair Reviews). We have received no more interaction from you notifying us if that fixed your issue. In relation to your experience with our consumer service group, we understand that our service has taken a hit this holiday season.
We are doing all that we can with the resources offered to us to offer a great experience to each and every customer. We acknowledge that we stopped working to miss the mark in this circumstances. For that we ask forgiveness - Slabway Massage Chair Pic. We await your reaction. Thank YouI bought a foot massager. Site stated 2-4 day shipment time.
I called number listed and it is a recording that simply keeps duplicating. States to get on chat on the web website. I contacted chat, stated "presently responding in under 15 minutes". I have been on chat for 44 minutes at this moment and no contact. Ro-bot says "normal wait time 5-15 mins.
I believe this place is a fraud and i am going to call credit card to stop payment. Slabway Shiatsu Massage Chair Reviews. I DO NOT RECOMMEND buying anything from this improperly run outfit (if they are a genuine attire). BUYER BE CAREFUL!!!!!! Hello There Ian, We best regards regret any aggravation or trouble you have experienced. Sadly, our shipping partner has been regularly experiencing a surplus in volume and have been not able to satisfy the demand.
We comprehend this is not the experience you were purchasing into, and we do value your understanding of the current scenarios impacting our providers nationwide. In relation to your experience with our client service team, we comprehend that our service has taken a hit this vacation season (Slabway Massage Chair Review). It is our busiest time of the year and this year's events have more than tripled our team's workload.
We acknowledge that we failed to fizzle in this circumstances. For that we ask forgiveness. Our records do reveal that your order was provided on December 17th. We hope that you have actually been satisfied with your purchase and find fantastic usage of the Slabway Shiatsu Foot Massager - Slabway Massage Chair Amazon. Placed an order on 12/4/20 and the order was canceled mid delivery without any more explanation!? I have actually called multiple times, sent e-mails used the chat widget they suggested and likewise reached out to them via all social networks platforms and no reaction no reply simply no description.
I would like a complete refund for the foot massager and 1 year warranty I purchased. Tonya L ****** Hey There Tonya, We best regards are sorry for the clear frustration and inconvenience you have experienced regarding your recent order with Slabway (Slabway Massage Chair Special Discount). This is not our intention and not the experience we want for our client.
This was due to a mistake in interaction with the pickup at our satisfaction facility. Your package was identified and all set for pickup. Regrettably, our shipping partner has been regularly experiencing a surplus in volume and have been unable to meet the demand (Slabway Full Body Massage Chair). As such, we have actually also been unable to guarantee our shipping time frames with the exact same certainty we formerly were able to.
In relation to your experience with our consumer service team, we understand that our service has taken a hit this vacation season. It is our busiest time of the year and this year's events have more than tripled our team's workload. We are doing all that we can with the resources available to us to supply a great experience to each and every client (Slabway Massage Chair).
For that we ask forgiveness. Our records show that you have actually received the complete refunds as requested. We hope for the chance to regain your rely on the future. I bought a Shiatsu Footmassager for $119 +19. 99 shipping and handling on a Friday night at 11:50 pm. They mentioned due to the COVID shipping would be delayed.
I found the item they were offering might be acquired for $67. 99 and $87. 99 on Amazon with free shipping. I instantly tried to cancel my order. I sent an email I contacted the phone, for which there was no action. It was now around 12:20. I finally received a reaction by Monday morning telling me the order had shipped.
However, it was not deliverable due to the fact that they had an inaccurate home number. I contacted UPS and asked to return to sender. They did go back to Slabway and I did get my refund minus $20 for shipping. I am still pissed. They need to not have actually charged me for shipping. Nevertheless, I will make it known that they are charging double or more of the cost of their products.
It is your duty to do so. You will be benefited from if you do not. I got my foot massager and it worked as soon as then stopped. Now nobody gets the phone and won't address their own chat bot. It's outrageous. I desire my cash back. Hi Francis, We regret any aggravation you have actually experienced concerning the functionality of your Slabway Shiatsu Foot Massager along with the frustration experienced with our consumer assistance since late. Their refund policy for their incompetence is outrageous. Do refrain from doing organization with these people. Go through ******. I purchased a foot massager Nov 26, utilized it as soon as and it caused me sever pain. I called, talked on their website still no return slip on 12/4/2020. I want I would have read their reviews prior to buying from this business.
I will keep your business on blast for this - Slabway Shiatsu Massage Chair Reviews. The power of social media. We are sorry to hear your Slabway purchase did not match your requirements. Our records show that your order was authorized for a refund and that you picked the choice to have Slabway supply a return mailing slip with the understanding that the cost of the return label would be deducted from your refund quantity.
At this time, if you would like to proceed with the return process you've started, we ask that you please reply to the assistance e-mail thread validating you 'd with to continue. BBB Company Profiles might not be reproduced for sales or advertising functions. BBB Service Profiles are supplied solely to help you in exercising your own best judgment.
Nevertheless, BBB does not verify the accuracy of info provided by 3rd parties, and does not ensure the precision of any details in Service Profiles - Slabway Massage Chair Review. When considering grievance details, please take into consideration the company's size and volume of transactions, and understand that the nature of grievances and a company's reactions to them are typically more vital than the number of problems.
BBB Organization Profiles are subject to alter at any time. If you pick to do business with this business, please let business understand that you got in touch with BBB for a BBB Service Profile. As a matter of policy, BBB does not endorse any product, service or service - Slabway Massage Chair Pic.
On The Area Massage is your California Bay Location and East Bay chair massage expert. Our company believe chair massage is terrific - Slabway Massage Chair Reviews...
Massage Chairs are complicated machines with great deals of moving parts and advanced computer system parts, so things can go incorrect. But it's very little different from a car, it depends upon how you use it and how you take care of it that will figure out how long it lasts. So what can break in a massage chair? The most typical circumstances of things on a massage chair breaking are those bumps and contusions that can occur during shipment.