I have actually emailed/called/texted the company several times without any action. I have asked for a refund and nobody has answered me - Slabway Massage Chair Review. I would suggest not to squander your tough generated income on this business. I will be calling the Attorney general of the United States to submit a grievance regarding PIECE. Purchaser Be Careful!!!!!! Hi There Michael, We seriously are sorry for the clear frustration and trouble you have actually experienced concerning your current order with Slabway.
Looking over your order history, I do see your order was produced December fourth which there was a label created on December 7. Your plan was identified and all set for pickup. Sadly, our shipping partner has actually been regularly experiencing a surplus in volume and have been not able to meet the demand.
We understand this is not the experience you were buying into, and we do value your understanding of the current scenarios impacting our carriers nationwide. In relation to your experience with our consumer service group, we comprehend that our service has actually taken a hit this holiday. It is our busiest time of the year and this year's events have more than tripled our group's workload (Slabway Massage Chair Amazon).
We recognize that we stopped working to miss out on the mark in this instance. For that we apologize. Our records do show that your order was provided on December 22nd. We hope that you have actually been satisfied with your purchase and discover great usage of the Slabway Shiatsu Foot Massager. i received my foot massager been wishing to return because the kneading and heat is not working! no answer on the phone, no reply to messages!I order a Massage chair November 30, 2020 from the company slabway with a billing Number ******************** for 1297.
00 installation charge was informed it will shipped in 3 days. Contacted 3 days stated it shipped 4 days back after a week they do not respond to the phone and tell you to talk with their website which never answer you back. They will keep you waiting sent out a number of email with the same response will get back with you later.
Called XPO LOGISITICS and they stated they do not even see any tickets created to come to them. This company is a rip-off and I'm going to do my finest in finding a lawyer to spend enough money to get them to refund my cash back, Straight crooksI purchase this order on November 28, 2020 not November 30, 2020.
This business is an overall scamI bought three Slabway products The foot massager the leg massager in the chair it took 23 days for the chair to deliver and get here coming from Utah to Illinois on truck that took two days once it was loaded on the truck from the plant we removed from package set it up plugged it in the chair went into a complete recline mode and has not came out of it since I have actually tried to call Slabway various times via e-mail call and have actually yet had the ability to talk to a live individual I continuously get emails back from them mentioning that they will have a support member call me within 72 hours within 12 hours I get an email back from them letting them understand due to lack of exercise of the email they are canceling and closing the RMA I intern reply and then they again inform me that it's going to be 72 hours before a representative contacts me once again I get another e-mail specifying that they're closing the RMA support ticket I have actually been attempting to follow this company anywhere I can to leave Unfavorable feedback on this business due to the piss bad action that I get from their assistance teams I think any person looking to buy any of their products ought to highly look at all their feedback's I have no idea the actual count of the number of bulls ** t positive feedback's they're publishing but I can't believe that they're getting that manyHi Rodney, We use our sincerest apologies concerning the performance concerns you have actually experienced with your Slabway Shiatsu Massage Chair. Slabway Massage Chair Special Discount.
Our records show that on Dec 15, 2020 you received a message from care@slabway. com suggesting that you check the fuse situated on the back of your chair (Slabway Massage Chair Pic). We have gotten no more interaction from you informing us if that resolved your problem. In relation to your experience with our client service group, we comprehend that our service has taken a hit this holiday.
We are doing all that we can with the resources available to us to supply an excellent experience to each and every customer. We recognize that we failed to fizzle in this instance. For that we say sorry - Slabway Massage Chair Reviews. We await your response. Thank YouI ordered a foot massager. Site stated 2-4 day shipment time.
I called number listed and it is a recording that simply keeps repeating. Says to get on chat on the internet site. I got in touch with chat, stated "presently responding in under 15 minutes". I have actually been on chat for 44 mins at this minute and no contact. Ro-bot states "normal wait time 5-15 mins.
I think this location is a scam and i am going to get in touch with credit card to stop payment. Slabway One Massage Chair. I DO NOT RECOMMEND buying anything from this badly run attire (if they are a real attire). PURCHASER BE CAREFUL!!!!!! Hi There Ian, We regards are sorry for any disappointment or inconvenience you have actually experienced. Regrettably, our shipping partner has been regularly experiencing a surplus in volume and have actually been unable to satisfy the need.
We understand this is not the experience you were purchasing into, and we do appreciate your understanding of the current scenarios impacting our carriers nationwide. In relation to your experience with our customer support team, we understand that our service has taken a hit this vacation season (Reviews Of Slabway Massage Chair). It is our busiest time of the year and this year's occasions have more than tripled our team's work.
We recognize that we failed to fizzle in this instance. For that we say sorry. Our records do show that your order was delivered on December 17th. We hope that you've been satisfied with your purchase and discover terrific use of the Slabway Shiatsu Foot Massager - Slabway Shiatsu Massage Chair. Placed an order on 12/4/20 and the order was canceled mid shipment without any further explanation!? I have actually called numerous times, sent out emails utilized the chat widget they suggested and also reached out to them by means of all social media platforms and no action no reply simply no explanation.
I would like a full refund for the foot massager and 1 year guarantee I purchased. Tonya L ****** Hey Tonya, We all the best regret the clear frustration and trouble you have actually experienced concerning your current order with Slabway (Slabway Massage Chair). This is not our objective and not the experience we want for our consumer.
This was because of an error in communication with the pickup at our satisfaction center. Your plan was labeled and prepared for pickup. Unfortunately, our shipping partner has been regularly experiencing a surplus in volume and have been unable to fulfill the need (Slabway Shiatsu Massage Chair Reviews). As such, we have actually also been not able to guarantee our shipping time frames with the exact same certainty we formerly were able to.
In relation to your experience with our customer support team, we understand that our service has taken a hit this holiday. It is our busiest time of the year and this year's events have more than tripled our team's workload. We are doing all that we can with the resources available to us to supply an excellent experience to each and every customer (Slabway One Massage Chair).
For that we say sorry. Our records reveal that you have gotten the complete refunds as asked for. We wish for the chance to restore your rely on the future. I bought a Shiatsu Footmassager for $119 +19. 99 shipping and handling on a Friday night at 11:50 pm. They stated due to the COVID shipping would be postponed.
I discovered the item they were offering could be acquired for $67. 99 and $87. 99 on Amazon with complimentary shipping. I immediately attempted to cancel my order. I sent an email I got in touch with the phone, for which there was no action. It was now around 12:20. I finally got a response by Monday early morning informing me the order had actually delivered.
However, it was not deliverable because they had an inaccurate home number. I got in touch with UPS and asked to return to sender. They did return to Slabway and I did receive my refund minus $20 for shipping. I am still pissed. They need to not have actually charged me for shipping. Nevertheless, I will make it known that they are charging double or more of the expense of their products.
It is your responsibility to do so. You will be taken advantage of if you do not. I received my foot massager and it worked as soon as then stopped. Now no one picks up the phone and won't address their own chat bot. It's ridiculous. I want my refund. Hello there Francis, We are sorry for any disappointment you have actually experienced regarding the performance of your Slabway Shiatsu Foot Massager in addition to the frustration experienced with our consumer support as of late. Their refund policy for their incompetence is ludicrous. Do refrain from doing company with these people. Go through ******. I purchased a foot massager Nov 26, utilized it once and it caused me sever pain. I called, chatted on their site still no return slip on 12/4/2020. I wish I would have read their evaluations prior to purchasing from this business.
I will keep your business on blast for this - Slabway Massage Chair Reviews. The power of social media. We are sorry to hear your Slabway purchase did not match your requirements. Our records reveal that your order was authorized for a refund which you picked the option to have Slabway supply a return mailing slip with the understanding that the expense of the return label would be deducted from your refund amount.
At this time, if you wish to proceed with the return process you've initiated, we ask that you please reply to the support e-mail thread confirming you 'd with to continue. BBB Service Profiles might not be replicated for sales or marketing functions. BBB Service Profiles are offered entirely to help you in exercising your own finest judgment.
Nevertheless, BBB does not confirm the precision of details provided by 3rd parties, and does not guarantee the accuracy of any information in Service Profiles - Slabway Massage Chair. When thinking about complaint info, please take into consideration the business's size and volume of deals, and comprehend that the nature of problems and a company's actions to them are often more vital than the variety of grievances.
BBB Business Profiles undergo change at any time. If you select to do company with this organization, please let the service understand that you got in touch with BBB for a BBB Business Profile. As a matter of policy, BBB does not endorse any item, service or business - Slabway Massage Chair $1499.98.
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Massage Chairs are intricate makers with lots of moving parts and advanced computer elements, so things can go wrong. However it's not much different from a vehicle, it depends upon how you utilize it and how you look after it that will determine the length of time it lasts. So what can break in a massage chair? The most typical instances of things on a massage chair breaking are those bumps and contusions that can occur during shipment.