I have actually emailed/called/texted the company a number of times without any reaction. I have asked for a refund and nobody has addressed me - Slabway Massage Chair Reviews. I would recommend not to waste your hard made money on this company. I will be calling the Chief law officer to file a problem concerning PIECE. Buyer Be Careful!!!!!! Hi Michael, We seriously are sorry for the clear aggravation and hassle you have experienced regarding your recent order with Slabway.
Examining your order history, I do see your order was produced December fourth and that there was a label produced on December 7. Your plan was identified and all set for pickup. Unfortunately, our shipping partner has been consistently experiencing a surplus in volume and have actually been unable to fulfill the demand.
We understand this is not the experience you were buying into, and we do appreciate your understanding of the present circumstances affecting our carriers nationwide. In relation to your experience with our customer support team, we understand that our service has actually taken a hit this vacation season. It is our busiest time of the year and this year's events have more than tripled our group's workload (Slabway Massage Chair Review).
We acknowledge that we stopped working to fizzle in this instance. For that we say sorry. Our records do reveal that your order was delivered on December 22nd. We hope that you've been pleased with your purchase and discover great usage of the Slabway Shiatsu Foot Massager. i got my foot massager been desiring to return since the kneading and heat is not working! no response on the phone, no reply to messages!I order a Massage chair November 30, 2020 from the business slabway with a billing Number ******************** for 1297.
00 installment cost was informed it will shipped in 3 days. Contacted 3 days stated it shipped 4 days back after a week they do not address the phone and tell you to chat with their site which never ever address you back. They will keep you waiting sent numerous e-mail with the very same action will return with you later.
Called XPO LOGISITICS and they mentioned they do not even see any tickets created to come to them. This company is a fraud and I'm going to do my finest in finding an attorney to invest sufficient cash to get them to reimburse my cash back, Straight crooksI purchase this order on November 28, 2020 not November 30, 2020.
This business is a total scamI purchased three Slabway items The foot massager the leg massager in the chair it took 23 days for the chair to deliver and get here coming from Utah to Illinois on truck that took two days once it was packed on the truck from the plant we eliminated from the box set it up plugged it in the chair went into a complete recline mode and has not came out of it given that I have actually tried to contact Slabway numerous times by means of e-mail call and have actually yet had the ability to speak with a live individual I continually get emails back from them stating that they will have an assistance member contact me within 72 hours within 12 hours I get an email back from them letting them know due to inactivity of the e-mail they are canceling and closing the RMA I intern reply and after that they once again tell me that it's going to be 72 hours prior to a representative contacts me again I get another email specifying that they're closing the RMA support ticket I've been attempting to follow this company anywhere I can to leave Unfavorable feedback on this business due to the piss poor response that I receive from their support groups I think any person wanting to buy any of their products should extremely take a look at all their feedback's I have no concept the real count of how lots of bulls ** t positive feedback's they're posting but I can't think that they're getting that manyHi Rodney, We offer our sincerest apologies relating to the performance problems you have actually experienced with your Slabway Shiatsu Massage Chair. Slabway One Massage Chair.
Our records show that on Dec 15, 2020 you got a message from care@slabway. com advising that you examine the fuse situated on the back of your chair (Slabway Massage Chair Pic). We have gotten no further communication from you informing us if that solved your concern. In relation to your experience with our customer care group, we understand that our service has taken a hit this holiday season.
We are doing all that we can with the resources offered to us to provide a great experience to each and every consumer. We recognize that we failed to miss out on the mark in this instance. For that we ask forgiveness - Slabway Massage Chair Amazon. We await your response. Thank YouI ordered a foot massager. Site said 2-4 day shipment time.
I called number listed and it is a recording that just keeps repeating. Says to get on chat on the internet website. I got in touch with chat, said "currently replying in under 15 minutes". I have actually been on chat for 44 minutes at this moment and no contact. Ro-bot says "regular wait time 5-15 minutes.
I believe this place is a scam and i am going to call charge card to stop payment. Slabway Massage Chair Review. I DO NOT RECOMMEND purchasing anything from this improperly run clothing (if they are a genuine clothing). BUYER BEWARE!!!!!! Hey Ian, We truly are sorry for any disappointment or trouble you have actually experienced. Unfortunately, our shipping partner has actually been regularly experiencing a surplus in volume and have actually been not able to fulfill the need.
We understand this is not the experience you were buying into, and we do appreciate your understanding of the existing situations affecting our carriers nationwide. In relation to your experience with our customer care team, we understand that our service has taken a hit this holiday season (Slabway Shiatsu Massage Chair). It is our busiest time of the year and this year's occasions have more than tripled our group's workload.
We acknowledge that we stopped working to miss out on the mark in this instance. For that we apologize. Our records do reveal that your order was provided on December 17th. We hope that you have actually been pleased with your purchase and discover excellent use of the Slabway Shiatsu Foot Massager - Slabway Shiatsu Massage Chair. Positioned an order on 12/4/20 and the order was canceled mid shipment with no further description!? I've called multiple times, sent out emails used the chat widget they suggested and also connected to them by means of all social networks platforms and no action no reply just no explanation.
I would like a full refund for the foot massager and 1 year warranty I bought. Tonya L ****** Hi There Tonya, We best regards are sorry for the clear aggravation and hassle you have experienced concerning your current order with Slabway (Slabway Massage Chair $1499.98). This is not our objective and not the experience we want for our client.
This was because of an error in interaction with the pickup at our fulfillment center. Your bundle was labeled and ready for pickup. Sadly, our shipping partner has actually been consistently experiencing a surplus in volume and have been not able to meet the need (Slabway Massage Chair Special Discount). As such, we have likewise been not able to ensure our shipping amount of time with the very same certainty we formerly were able to.
In relation to your experience with our customer care group, we comprehend that our service has taken a hit this holiday. It is our busiest time of the year and this year's occasions have more than tripled our group's workload. We are doing all that we can with the resources offered to us to offer a good experience to each and every client (Slabway Massage Chair Amazon).
For that we say sorry. Our records show that you have actually received the complete refunds as asked for. We expect the chance to restore your trust in the future. I purchased a Shiatsu Footmassager for $119 +19. 99 shipping and managing on a Friday night at 11:50 pm. They mentioned due to the COVID shipping would be delayed.
I discovered the item they were selling might be bought for $67. 99 and $87. 99 on Amazon with free shipping. I right away attempted to cancel my order. I sent out an e-mail I got in touch with the phone, for which there was no action. It was now approximately 12:20. I lastly got a response by Monday morning telling me the order had delivered.
Nevertheless, it was not deliverable due to the fact that they had an inaccurate house number. I contacted UPS and inquired to return to sender. They did return to Slabway and I did get my refund minus $20 for shipping. I am still pissed. They must not have actually charged me for shipping. Nevertheless, I will make it understood that they are charging double or more of the expense of their products.
It is your obligation to do so. You will be taken benefit of if you do not. I got my foot massager and it worked once then stopped. Now nobody gets the phone and will not address their own chat bot. It's outrageous. I desire my refund. Hello Francis, We are sorry for any aggravation you have actually experienced concerning the functionality of your Slabway Shiatsu Foot Massager as well as the disappointment experienced with our consumer support since late. Their refund policy for their incompetence is ridiculous. Do not do service with these individuals. Go through ******. I ordered a foot massager Nov 26, utilized it as soon as and it caused me sever pain. I called, talked on their site still no return slip on 12/4/2020. I wish I would have read their reviews before purchasing from this business.
I will keep your business on blast for this - Slabway Shiatsu Massage Chair. The power of social networks. We are sorry to hear your Slabway purchase did not fit your needs. Our records reveal that your order was approved for a refund which you selected the option to have Slabway supply a return mailing slip with the understanding that the cost of the return label would be deducted from your refund amount.
At this time, if you would like to proceed with the return procedure you have actually started, we ask that you please reply to the assistance email thread confirming you 'd with to continue. BBB Service Profiles may not be recreated for sales or promotional functions. BBB Service Profiles are supplied exclusively to assist you in exercising your own best judgment.
Nevertheless, BBB does not verify the precision of info provided by 3rd parties, and does not ensure the accuracy of any info in Business Profiles - Reviews Of Slabway Massage Chair. When considering complaint information, please take into account the company's size and volume of deals, and understand that the nature of problems and a company's responses to them are frequently more crucial than the number of problems.
BBB Service Profiles are subject to alter at any time. If you choose to do business with this organization, please let the service know that you called BBB for a BBB Organization Profile. As a matter of policy, BBB does not back any item, service or service - Slabway Massage Chair Review.
On The Area Massage is your California Bay Location and East Bay chair massage professional. We think chair massage is fantastic - Slabway Shiatsu Massage Chair...
Massage Chairs are intricate devices with lots of moving parts and advanced computer system elements, so things can fail. But it's very little different from a vehicle, it depends on how you use it and how you look after it that will figure out how long it lasts. So what can break in a massage chair? The most typical instances of things on a massage chair breaking are those bumps and bruises that can occur during delivery.