I have actually emailed/called/texted the company a number of times without any reaction. I have requested a refund and no one has actually answered me - Slabway Shiatsu Massage Chair Reviews. I would recommend not to waste your difficult generated income on this business. I will be getting in touch with the Lawyer General to submit a complaint regarding PIECE. Buyer Beware!!!!!! Hi Michael, We best regards are sorry for the clear aggravation and trouble you have actually experienced concerning your recent order with Slabway.
Examining your order history, I do see your order was produced December 4th and that there was a label created on December 7. Your bundle was identified and ready for pickup. Sadly, our shipping partner has actually been regularly experiencing a surplus in volume and have been not able to meet the demand.
We comprehend this is not the experience you were purchasing into, and we do appreciate your understanding of the existing scenarios impacting our carriers nationwide. In relation to your experience with our customer care group, we comprehend that our service has actually taken a hit this holiday. It is our busiest time of the year and this year's events have more than tripled our group's work (Slabway Massage Chair $1499.98).
We recognize that we stopped working to fizzle in this circumstances. For that we ask forgiveness. Our records do reveal that your order was delivered on December 22nd. We hope that you've been satisfied with your purchase and discover excellent usage of the Slabway Shiatsu Foot Massager. i received my foot massager been desiring to return due to the fact that the kneading and heat is not working! no answer on the phone, no reply to messages!I order a Massage chair November 30, 2020 from the company slabway with a billing Number ******************** for 1297.
00 installment fee was told it will shipped in 3 days. Contacted 3 days said it shipped 4 days ago after a week they do not respond to the phone and tell you to chat with their site which never ever answer you back. They will keep you waiting sent several e-mail with the exact same action will return with you later on.
Called XPO LOGISITICS and they stated they do not even see any tickets produced to come to them. This company is a fraud and I'm going to do my finest in discovering a lawyer to invest sufficient cash to get them to reimburse my cash back, Straight crooksI purchase this order on November 28, 2020 not November 30, 2020.
This business is an overall scamI bought three Slabway items The foot massager the leg massager in the chair it took 23 days for the chair to ship and arrive coming from Utah to Illinois on truck that took two days once it was packed on the truck from the plant we removed from package set it up plugged it in the chair entered into a full recline mode and has not came out of it since I've attempted to contact Slabway various times through email telephone call and have actually yet had the ability to talk with a live person I continuously get e-mails back from them mentioning that they will have an assistance member contact me within 72 hours within 12 hours I get an e-mail back from them letting them understand due to inactivity of the e-mail they are canceling and closing the RMA I intern reply and after that they once again inform me that it's going to be 72 hours prior to a representative contacts me once again I get another email mentioning that they're closing the RMA assistance ticket I have actually been attempting to follow this company anywhere I can to leave Negative feedback on this company due to the piss bad action that I receive from their assistance groups I believe any person looking to acquire any of their items must highly look at all their feedback's I have no idea the actual count of how numerous bulls ** t favorable feedback's they're posting however I can't believe that they're getting that manyHi Rodney, We provide our sincerest apologies relating to the performance concerns you have experienced with your Slabway Shiatsu Massage Chair. Reviews Of Slabway Massage Chair.
Our records reveal that on Dec 15, 2020 you got a message from care@slabway. com recommending that you inspect the fuse located on the back of your chair (Slabway Shiatsu Massage Chair Reviews). We have gotten no more communication from you notifying us if that resolved your issue. In relation to your experience with our customer service team, we understand that our service has actually taken a hit this holiday.
We are doing all that we can with the resources readily available to us to provide a good experience to each and every client. We recognize that we failed to fizzle in this instance. For that we apologize - Slabway Massage Chair Reviews. We await your action. Thank YouI bought a foot massager. Site stated 2-4 day shipment time.
I called number noted and it is a recording that simply keeps duplicating. States to get on chat on the web site. I got in touch with chat, said "currently responding in under 15 minutes". I have actually been on chat for 44 mins at this minute and no contact. Ro-bot states "typical wait time 5-15 mins.
I believe this location is a fraud and i am going to get in touch with credit card to stop payment. Slabway Full Body Massage Chair. I DO NOT RECOMMEND buying anything from this poorly run attire (if they are a genuine attire). BUYER BE CAREFUL!!!!!! Hi Ian, We best regards are sorry for any aggravation or hassle you have experienced. Unfortunately, our shipping partner has actually been regularly experiencing a surplus in volume and have actually been unable to satisfy the need.
We comprehend this is not the experience you were buying into, and we do value your understanding of the current circumstances affecting our carriers nationwide. In relation to your experience with our customer support team, we understand that our service has taken a hit this holiday (Reviews Of Slabway Massage Chair). It is our busiest time of the year and this year's occasions have more than tripled our group's workload.
We acknowledge that we failed to miss out on the mark in this instance. For that we ask forgiveness. Our records do show that your order was provided on December 17th. We hope that you have actually been pleased with your purchase and find terrific usage of the Slabway Shiatsu Foot Massager - Slabway One Massage Chair. Put an order on 12/4/20 and the order was canceled mid delivery without any further explanation!? I have actually called several times, sent emails used the chat widget they suggested and likewise reached out to them via all social networks platforms and no action no reply simply no explanation.
I would like a full refund for the foot massager and 1 year guarantee I purchased. Tonya L ****** Hi There Tonya, We regards are sorry for the clear aggravation and trouble you have actually experienced concerning your recent order with Slabway (Reviews Of Slabway Massage Chair). This is not our intent and not the experience we want for our client.
This was because of a mistake in communication with the pickup at our fulfillment facility. Your plan was identified and ready for pickup. Regrettably, our shipping partner has actually been regularly experiencing a surplus in volume and have actually been not able to fulfill the demand (Slabway Massage Chair). As such, we have actually likewise been not able to guarantee our shipping timespan with the same certainty we previously had the ability to.
In relation to your experience with our client service group, we understand that our service has taken a hit this vacation season. It is our busiest time of the year and this year's occasions have more than tripled our team's work. We are doing all that we can with the resources readily available to us to supply a great experience to each and every client (Reviews Of Slabway Massage Chair).
For that we ask forgiveness. Our records reveal that you have gotten the full refunds as asked for. We hope for the opportunity to regain your rely on the future. I bought a Shiatsu Footmassager for $119 +19. 99 shipping and handling on a Friday night at 11:50 pm. They specified due to the COVID shipping would be delayed.
I discovered the item they were selling might be purchased for $67. 99 and $87. 99 on Amazon with complimentary shipping. I instantly attempted to cancel my order. I sent an email I called on the phone, for which there was no action. It was now roughly 12:20. I finally received a response by Monday morning telling me the order had actually shipped.
Nevertheless, it was not deliverable since they had an inaccurate home number. I got in touch with UPS and asked them to return to sender. They did return to Slabway and I did receive my refund minus $20 for shipping. I am still pissed. They must not have actually charged me for shipping. However, I will make it understood that they are charging double or more of the expense of their products.
It is your duty to do so. You will be benefited from if you do not. I got my foot massager and it worked as soon as then stopped. Now no one gets the phone and will not answer their own chat bot. It's ridiculous. I want my refund. Hey Francis, We are sorry for any frustration you have actually experienced relating to the performance of your Slabway Shiatsu Foot Massager as well as the aggravation experienced with our consumer support since late. Their refund policy for their incompetence is outrageous. Do refrain from doing company with these people. Go through ******. I bought a foot massager Nov 26, used it once and it triggered me sever pain. I called, talked on their site still no return slip on 12/4/2020. I want I would have read their evaluations prior to buying from this business.
I will keep your company on blast for this - Slabway Massage Chair Pic. The power of social media. We are sorry to hear your Slabway purchase did not suit your requirements. Our records reveal that your order was approved for a refund and that you selected the alternative to have Slabway supply a return mailing slip with the understanding that the expense of the return label would be deducted from your refund quantity.
At this time, if you want to continue with the return process you have actually started, we ask that you please reply to the assistance e-mail thread confirming you 'd with to continue. BBB Business Profiles may not be recreated for sales or promotional purposes. BBB Service Profiles are supplied exclusively to assist you in exercising your own finest judgment.
Nevertheless, BBB does not validate the accuracy of info offered by 3rd celebrations, and does not ensure the accuracy of any info in Service Profiles - Slabway Massage Chair. When considering grievance info, please take into account the business's size and volume of transactions, and understand that the nature of complaints and a company's responses to them are typically more vital than the variety of complaints.
BBB Service Profiles are subject to change at any time. If you select to do business with this organization, please let the organization know that you contacted BBB for a BBB Service Profile. As a matter of policy, BBB does not endorse any product, service or business - Slabway Full Body Massage Chair.
On The Area Massage is your California Bay Location and East Bay chair massage specialist. Our company believe chair massage is fantastic - Slabway Massage Chair Pic...
Massage Chairs are intricate machines with great deals of moving parts and advanced computer components, so things can go incorrect. However it's not much various from a vehicle, it depends upon how you utilize it and how you look after it that will figure out the length of time it lasts. So what can break in a massage chair? The most typical instances of things on a massage chair breaking are those bumps and contusions that can occur throughout delivery.