I have actually emailed/called/texted the business numerous times without any reaction. I have requested a refund and nobody has answered me - Slabway Massage Chair Special Discount. I would suggest not to lose your hard earned cash on this company. I will be calling the Attorney general of the United States to file a complaint concerning PIECE. Purchaser Beware!!!!!! Hello Michael, We regards regret the clear aggravation and hassle you have actually experienced concerning your recent order with Slabway.
Examining your order history, I do see your order was created December 4th which there was a label developed on December 7. Your bundle was identified and all set for pickup. Regrettably, our shipping partner has been regularly experiencing a surplus in volume and have actually been not able to meet the need.
We understand this is not the experience you were purchasing into, and we do value your understanding of the present scenarios impacting our carriers nationwide. In relation to your experience with our customer care team, we comprehend that our service has taken a hit this holiday. It is our busiest time of the year and this year's occasions have more than tripled our group's work (Slabway Massage Chair Pic).
We recognize that we stopped working to fizzle in this instance. For that we apologize. Our records do reveal that your order was provided on December 22nd. We hope that you've been pleased with your purchase and discover great use of the Slabway Shiatsu Foot Massager. i received my foot massager been desiring to return due to the fact that the kneading and heat is not working! no response on the phone, no reply to messages!I order a Massage chair November 30, 2020 from the company slabway with a billing Number ******************** for 1297.
00 installment cost was told it will shipped in 3 days. Hired 3 days said it delivered 4 days back after a week they do not answer the phone and inform you to chat with their website which never ever answer you back. They will keep you waiting sent numerous email with the exact same response will get back with you later.
Called XPO LOGISITICS and they specified they do not even see any tickets produced to come to them. This business is a rip-off and I'm going to do my best in discovering an attorney to invest sufficient cash to get them to reimburse my refund, Straight crooksI purchase this order on November 28, 2020 not November 30, 2020.
This company is an overall scamI purchased 3 Slabway items The foot massager the leg massager in the chair it took 23 days for the chair to deliver and show up originating from Utah to Illinois on truck that took 2 days once it was packed on the truck from the plant we removed from package set it up plugged it in the chair entered into a complete recline mode and has not came out of it because I have actually tried to call Slabway many times via email phone calls and have actually yet had the ability to speak with a live person I continually get e-mails back from them specifying that they will have a support member call me within 72 hours within 12 hours I get an email back from them letting them understand due to lack of exercise of the e-mail they are canceling and closing the RMA I intern reply and after that they once again inform me that it's going to be 72 hours prior to a representative contacts me again I get another e-mail stating that they're closing the RMA assistance ticket I have actually been attempting to follow this business anywhere I can to leave Unfavorable feedback on this company due to the piss poor action that I get from their assistance groups I think anyone aiming to purchase any of their items need to highly take a look at all their feedback's I have no idea the real count of the number of bulls ** t positive feedback's they're publishing however I can't think that they're getting that manyHi Rodney, We provide our sincerest apologies concerning the performance problems you have actually experienced with your Slabway Shiatsu Massage Chair. Slabway One Massage Chair.
Our records reveal that on Dec 15, 2020 you got a message from care@slabway. com recommending that you check the fuse located on the back of your chair (Slabway Massage Chair Review). We have gotten no further communication from you informing us if that solved your issue. In relation to your experience with our consumer service team, we comprehend that our service has taken a hit this holiday.
We are doing all that we can with the resources offered to us to provide an excellent experience to each and every client. We acknowledge that we failed to fizzle in this instance. For that we say sorry - Slabway Massage Chair. We await your reaction. Thank YouI ordered a foot massager. Site said 2-4 day shipment time.
I called number listed and it is a recording that simply keeps duplicating. Says to get on chat on the internet website. I contacted chat, said "presently replying in under 15 minutes". I have been on chat for 44 mins at this moment and no contact. Ro-bot states "normal wait time 5-15 mins.
I believe this location is a fraud and i am going to get in touch with charge card to stop payment. Slabway Massage Chair. I DO NOT RECOMMEND buying anything from this improperly run clothing (if they are a genuine attire). PURCHASER BEWARE!!!!!! Hello There Ian, We seriously are sorry for any disappointment or hassle you have experienced. Unfortunately, our shipping partner has been consistently experiencing a surplus in volume and have actually been unable to meet the need.
We understand this is not the experience you were purchasing into, and we do appreciate your understanding of the existing situations impacting our providers nationwide. In relation to your experience with our consumer service team, we comprehend that our service has taken a hit this holiday (Slabway Massage Chair Reviews). It is our busiest time of the year and this year's occasions have more than tripled our group's workload.
We recognize that we stopped working to miss out on the mark in this circumstances. For that we apologize. Our records do show that your order was provided on December 17th. We hope that you have actually been satisfied with your purchase and discover terrific usage of the Slabway Shiatsu Foot Massager - Slabway Shiatsu Massage Chair. Positioned an order on 12/4/20 and the order was canceled mid delivery with no further description!? I have actually called multiple times, sent e-mails utilized the chat widget they suggested and likewise connected to them via all social media platforms and no reaction no reply just no explanation.
I would like a complete refund for the foot massager and 1 year service warranty I bought. Tonya L ****** Hey Tonya, We truly are sorry for the clear frustration and hassle you have experienced regarding your current order with Slabway (Slabway Massage Chair). This is not our intent and not the experience we desire for our customer.
This was due to an error in interaction with the pickup at our satisfaction facility. Your bundle was labeled and ready for pickup. Unfortunately, our shipping partner has actually been regularly experiencing a surplus in volume and have been unable to fulfill the demand (Slabway Massage Chair Reviews). As such, we have actually likewise been unable to guarantee our shipping timespan with the exact same certainty we previously had the ability to.
In relation to your experience with our client service team, we understand that our service has actually taken a hit this holiday. It is our busiest time of the year and this year's events have more than tripled our group's work. We are doing all that we can with the resources offered to us to supply an excellent experience to each and every client (Slabway One Massage Chair).
For that we apologize. Our records show that you have gotten the complete refunds as requested. We expect the chance to restore your trust in the future. I acquired a Shiatsu Footmassager for $119 +19. 99 shipping and managing on a Friday night at 11:50 pm. They stated due to the COVID shipping would be delayed.
I discovered the product they were selling could be bought for $67. 99 and $87. 99 on Amazon with free shipping. I immediately attempted to cancel my order. I sent out an e-mail I got in touch with the phone, for which there was no response. It was now around 12:20. I finally received a response by Monday early morning informing me the order had delivered.
However, it was not deliverable due to the fact that they had an inaccurate apartment number. I got in touch with UPS and asked to return to sender. They did return to Slabway and I did receive my refund minus $20 for shipping. I am still pissed. They should not have actually charged me for shipping. However, I will make it known that they are charging double or more of the cost of their items.
It is your responsibility to do so. You will be made the most of if you do not. I received my foot massager and it worked once then stopped. Now no one chooses up the phone and won't answer their own chat bot. It's ridiculous. I want my cash back. Hi there Francis, We regret any aggravation you have experienced concerning the functionality of your Slabway Shiatsu Foot Massager as well as the frustration experienced with our customer assistance as of late. Their refund policy for their incompetence is outrageous. Do refrain from doing company with these individuals. Go through ******. I bought a foot massager Nov 26, used it once and it triggered me sever pain. I called, chatted on their site still no return slip on 12/4/2020. I want I would have read their evaluations before purchasing from this company.
I will keep your company on blast for this - Slabway Massage Chair Amazon. The power of social networks. We are sorry to hear your Slabway purchase did not fit your needs. Our records reveal that your order was authorized for a refund which you selected the option to have Slabway offer a return mailing slip with the understanding that the expense of the return label would be subtracted from your refund amount.
At this time, if you would like to proceed with the return process you have actually started, we ask that you please reply to the assistance e-mail thread verifying you 'd with to continue. BBB Service Profiles may not be replicated for sales or marketing purposes. BBB Service Profiles are offered entirely to help you in exercising your own finest judgment.
However, BBB does not verify the accuracy of details provided by 3rd parties, and does not guarantee the precision of any information in Business Profiles - Slabway Massage Chair Reviews. When thinking about grievance details, please consider the company's size and volume of transactions, and understand that the nature of complaints and a company's responses to them are often more important than the variety of problems.
BBB Service Profiles undergo change at any time. If you choose to do business with this company, please let business know that you called BBB for a BBB Business Profile. As a matter of policy, BBB does not endorse any product, service or business - Slabway Massage Chair $1499.98.
On The Spot Massage is your California Bay Location and East Bay chair massage professional. Our company believe chair massage is great - Slabway Shiatsu Massage Chair Reviews...
Massage Chairs are complex machines with great deals of moving parts and advanced computer components, so things can go wrong. But it's very little different from a car, it depends upon how you utilize it and how you look after it that will identify how long it lasts. So what can break in a massage chair? The most typical circumstances of things on a massage chair breaking are those bumps and contusions that can take place during delivery.