I have actually emailed/called/texted the business a number of times without any action. I have actually asked for a refund and nobody has actually answered me - Slabway Massage Chair Amazon. I would recommend not to waste your hard made money on this company. I will be calling the Lawyer General to submit a complaint concerning SLAB. Purchaser Be Careful!!!!!! Hey There Michael, We sincerely are sorry for the clear frustration and inconvenience you have experienced regarding your current order with Slabway.
Looking over your order history, I do see your order was developed December 4th which there was a label produced on December 7. Your package was identified and ready for pickup. Sadly, our shipping partner has actually been consistently experiencing a surplus in volume and have been not able to meet the need.
We understand this is not the experience you were purchasing into, and we do value your understanding of the current scenarios affecting our providers nationwide. In relation to your experience with our client service team, we comprehend that our service has taken a hit this vacation season. It is our busiest time of the year and this year's events have more than tripled our team's workload (Slabway Shiatsu Massage Chair Reviews).
We acknowledge that we failed to miss out on the mark in this circumstances. For that we say sorry. Our records do show that your order was delivered on December 22nd. We hope that you've been pleased with your purchase and find terrific use of the Slabway Shiatsu Foot Massager. i got my foot massager been desiring to return since the kneading and heat is not working! no response on the phone, no reply to messages!I order a Massage chair November 30, 2020 from the company slabway with an invoice Number ******************** for 1297.
00 installment cost was informed it will shipped in 3 days. Contacted 3 days said it delivered 4 days earlier after a week they do not respond to the phone and inform you to talk with their website which never ever address you back. They will keep you waiting sent out numerous e-mail with the very same action will return with you later on.
Called XPO LOGISITICS and they mentioned they do not even see any tickets produced to come to them. This business is a rip-off and I'm going to do my best in discovering a lawyer to spend enough cash to get them to reimburse my cash back, Straight crooksI purchase this order on November 28, 2020 not November 30, 2020.
This business is a total scamI purchased 3 Slabway products The foot massager the leg massager in the chair it took 23 days for the chair to deliver and get here originating from Utah to Illinois on truck that took 2 days once it was loaded on the truck from the plant we got rid of from the box set it up plugged it in the chair entered into a full recline mode and has not came out of it since I've tried to call Slabway various times by means of e-mail call and have yet had the ability to speak to a live individual I continuously get e-mails back from them specifying that they will have an assistance member contact me within 72 hours within 12 hours I get an e-mail back from them letting them understand due to lack of exercise of the email they are canceling and closing the RMA I intern reply and then they once again inform me that it's going to be 72 hours prior to a representative contacts me again I get another email specifying that they're closing the RMA assistance ticket I have actually been attempting to follow this company anywhere I can to leave Unfavorable feedback on this company due to the piss poor action that I obtain from their support groups I believe anybody seeking to buy any of their items ought to extremely take a look at all their feedback's I have no concept the actual count of how numerous bulls ** t positive feedback's they're publishing but I can't believe that they're getting that manyHi Rodney, We provide our sincerest apologies concerning the functionality issues you have actually experienced with your Slabway Shiatsu Massage Chair. Slabway Full Body Massage Chair.
Our records show that on Dec 15, 2020 you got a message from care@slabway. com recommending that you inspect the fuse situated on the back of your chair (Slabway Massage Chair). We have gotten no additional interaction from you notifying us if that fixed your problem. In relation to your experience with our client service team, we comprehend that our service has actually taken a hit this vacation season.
We are doing all that we can with the resources readily available to us to provide a good experience to each and every customer. We acknowledge that we stopped working to fizzle in this instance. For that we apologize - Slabway Massage Chair $1499.98. We await your reaction. Thank YouI ordered a foot massager. Website said 2-4 day shipment time.
I called number listed and it is a recording that simply keeps duplicating. States to get on chat on the internet website. I called chat, said "currently responding in under 15 minutes". I have actually been on chat for 44 mins at this moment and no contact. Ro-bot states "normal wait time 5-15 mins.
I think this location is a scam and i am going to call charge card to stop payment. Reviews Of Slabway Massage Chair. I DO NOT RECOMMEND purchasing anything from this poorly run attire (if they are a real outfit). PURCHASER BE CAREFUL!!!!!! Hi There Ian, We regards are sorry for any frustration or trouble you have actually experienced. Sadly, our shipping partner has been consistently experiencing a surplus in volume and have actually been unable to satisfy the need.
We understand this is not the experience you were purchasing into, and we do appreciate your understanding of the current situations impacting our providers nationwide. In relation to your experience with our customer support team, we comprehend that our service has taken a hit this holiday season (Slabway Massage Chair Reviews). It is our busiest time of the year and this year's events have more than tripled our group's workload.
We acknowledge that we stopped working to fizzle in this circumstances. For that we ask forgiveness. Our records do reveal that your order was delivered on December 17th. We hope that you've been pleased with your purchase and find excellent usage of the Slabway Shiatsu Foot Massager - Slabway Full Body Massage Chair. Positioned an order on 12/4/20 and the order was canceled mid delivery with no additional description!? I've called several times, sent e-mails used the chat widget they recommended and likewise connected to them through all social media platforms and no action no reply just no explanation.
I would like a complete refund for the foot massager and 1 year warranty I bought. Tonya L ****** Hey Tonya, We all the best regret the clear disappointment and hassle you have actually experienced regarding your current order with Slabway (Slabway Massage Chair Reviews). This is not our intent and not the experience we want for our client.
This was due to a mistake in communication with the pickup at our fulfillment center. Your plan was identified and all set for pickup. Unfortunately, our shipping partner has actually been regularly experiencing a surplus in volume and have actually been unable to satisfy the demand (Slabway Massage Chair Review). As such, we have actually likewise been unable to guarantee our shipping timespan with the very same certainty we previously were able to.
In relation to your experience with our client service team, we comprehend that our service has taken a hit this vacation season. It is our busiest time of the year and this year's events have more than tripled our team's work. We are doing all that we can with the resources readily available to us to offer an excellent experience to each and every consumer (Slabway Massage Chair $1499.98).
For that we ask forgiveness. Our records reveal that you have gotten the full refunds as requested. We expect the opportunity to regain your rely on the future. I bought a Shiatsu Footmassager for $119 +19. 99 shipping and handling on a Friday night at 11:50 pm. They mentioned due to the COVID shipping would be delayed.
I discovered the item they were offering could be bought for $67. 99 and $87. 99 on Amazon with totally free shipping. I immediately tried to cancel my order. I sent out an e-mail I got in touch with the phone, for which there was no reaction. It was now approximately 12:20. I finally got an action by Monday morning informing me the order had actually delivered.
Nevertheless, it was not deliverable due to the fact that they had an inaccurate apartment number. I got in touch with UPS and inquired to go back to sender. They did go back to Slabway and I did receive my refund minus $20 for shipping. I am still pissed. They should not have charged me for shipping. Nevertheless, I will make it understood that they are charging double or more of the cost of their products.
It is your responsibility to do so. You will be benefited from if you do not. I got my foot massager and it worked as soon as then stopped. Now nobody picks up the phone and will not address their own chat bot. It's absurd. I want my money back. Hello there Francis, We regret any frustration you have actually experienced relating to the functionality of your Slabway Shiatsu Foot Massager in addition to the disappointment experienced with our customer support as of late. Their refund policy for their incompetence is absurd. Do not do organization with these individuals. Go through ******. I ordered a foot massager Nov 26, utilized it once and it triggered me sever discomfort. I called, talked on their site still no return slip on 12/4/2020. I wish I would have read their reviews prior to purchasing from this business.
I will keep your company on blast for this - Slabway Massage Chair. The power of social networks. We are sorry to hear your Slabway purchase did not match your requirements. Our records show that your order was approved for a refund which you selected the option to have Slabway offer a return mailing slip with the understanding that the cost of the return label would be subtracted from your refund amount.
At this time, if you would like to proceed with the return process you have actually started, we ask that you please reply to the assistance e-mail thread verifying you 'd with to continue. BBB Organization Profiles might not be replicated for sales or advertising purposes. BBB Service Profiles are supplied exclusively to help you in exercising your own best judgment.
Nevertheless, BBB does not verify the precision of details provided by third parties, and does not guarantee the precision of any information in Organization Profiles - Slabway One Massage Chair. When thinking about complaint info, please consider the company's size and volume of transactions, and understand that the nature of complaints and a company's actions to them are often more vital than the variety of grievances.
BBB Business Profiles are subject to change at any time. If you pick to do organization with this organization, please let the company understand that you called BBB for a BBB Service Profile. As a matter of policy, BBB does not back any item, service or business - Reviews Of Slabway Massage Chair.
On The Area Massage is your California Bay Location and East Bay chair massage professional. We think chair massage is terrific - Slabway Massage Chair Pic...
Massage Chairs are complicated machines with lots of moving parts and advanced computer system components, so things can go wrong. But it's very little different from a cars and truck, it depends upon how you use it and how you look after it that will determine the length of time it lasts. So what can break in a massage chair? The most common instances of things on a massage chair breaking are those bumps and bruises that can occur during shipment.