I have emailed/called/texted the company numerous times with no response. I have actually asked for a refund and no one has actually answered me - Slabway Massage Chair Reviews. I would recommend not to waste your tough made money on this business. I will be getting in touch with the Chief law officer to file a problem concerning SLAB. Purchaser Beware!!!!!! Hello Michael, We all the best regret the clear disappointment and inconvenience you have experienced regarding your recent order with Slabway.
Examining your order history, I do see your order was created December 4th which there was a label produced on December 7. Your bundle was labeled and prepared for pickup. Regrettably, our shipping partner has been consistently experiencing a surplus in volume and have been not able to satisfy the need.
We comprehend this is not the experience you were purchasing into, and we do appreciate your understanding of the present situations affecting our providers nationwide. In relation to your experience with our client service group, we comprehend that our service has taken a hit this vacation season. It is our busiest time of the year and this year's events have more than tripled our group's work (Slabway Full Body Massage Chair).
We acknowledge that we failed to miss the mark in this instance. For that we ask forgiveness. Our records do reveal that your order was provided on December 22nd. We hope that you have actually been satisfied with your purchase and discover excellent usage of the Slabway Shiatsu Foot Massager. i got my foot massager been desiring to return due to the fact that the kneading and heat is not working! no answer on the phone, no reply to messages!I order a Massage chair November 30, 2020 from the company slabway with an invoice Number ******************** for 1297.
00 installment cost was told it will delivered in 3 days. Contacted 3 days said it shipped 4 days back after a week they do not address the phone and inform you to talk with their website which never address you back. They will keep you waiting sent several email with the same response will return with you later on.
Called XPO LOGISITICS and they specified they do not even see any tickets developed to come to them. This business is a rip-off and I'm going to do my best in finding a lawyer to invest enough cash to get them to reimburse my cash back, Straight crooksI purchase this order on November 28, 2020 not November 30, 2020.
This company is a total scamI purchased three Slabway products The foot massager the leg massager in the chair it took 23 days for the chair to deliver and get here coming from Utah to Illinois on truck that took two days once it was packed on the truck from the plant we removed from the box set it up plugged it in the chair entered into a full recline mode and has not came out of it given that I've attempted to contact Slabway various times via email telephone call and have yet been able to talk with a live person I constantly get emails back from them stating that they will have an assistance member call me within 72 hours within 12 hours I get an email back from them letting them know due to inactivity of the email they are canceling and closing the RMA I intern reply and after that they again inform me that it's going to be 72 hours prior to a representative contacts me again I get another e-mail stating that they're closing the RMA assistance ticket I've been attempting to follow this company anywhere I can to leave Negative feedback on this business due to the piss bad reaction that I receive from their support teams I believe anyone looking to buy any of their products need to extremely look at all their feedback's I have no concept the real count of how lots of bulls ** t favorable feedback's they're posting but I can't believe that they're getting that manyHi Rodney, We provide our sincerest apologies regarding the performance problems you have actually experienced with your Slabway Shiatsu Massage Chair. Slabway Massage Chair Review.
Our records reveal that on Dec 15, 2020 you received a message from care@slabway. com advising that you inspect the fuse located on the back of your chair (Slabway Massage Chair). We have actually received no more interaction from you notifying us if that fixed your problem. In relation to your experience with our customer support group, we comprehend that our service has taken a hit this holiday season.
We are doing all that we can with the resources offered to us to offer an excellent experience to each and every customer. We acknowledge that we stopped working to miss out on the mark in this circumstances. For that we ask forgiveness - Slabway Massage Chair Review. We await your response. Thank YouI bought a foot massager. Site stated 2-4 day shipment time.
I called number listed and it is a recording that just keeps repeating. Says to get on chat online site. I called chat, said "currently replying in under 15 minutes". I have actually been on chat for 44 minutes at this minute and no contact. Ro-bot states "typical wait time 5-15 minutes.
I believe this place is a fraud and i am going to call credit card to stop payment. Slabway Shiatsu Massage Chair Reviews. I DO NOT RECOMMEND buying anything from this inadequately run attire (if they are a real attire). PURCHASER BEWARE!!!!!! Hi There Ian, We regards are sorry for any frustration or trouble you have experienced. Regrettably, our shipping partner has been regularly experiencing a surplus in volume and have been unable to satisfy the need.
We comprehend this is not the experience you were purchasing into, and we do appreciate your understanding of the current circumstances affecting our providers nationwide. In relation to your experience with our client service group, we comprehend that our service has taken a hit this holiday season (Slabway Massage Chair Amazon). It is our busiest time of the year and this year's events have more than tripled our group's work.
We recognize that we failed to fizzle in this circumstances. For that we say sorry. Our records do show that your order was provided on December 17th. We hope that you've been pleased with your purchase and find terrific usage of the Slabway Shiatsu Foot Massager - Slabway Shiatsu Massage Chair Reviews. Put an order on 12/4/20 and the order was canceled mid shipment with no more explanation!? I've called multiple times, sent e-mails used the chat widget they recommended and also connected to them via all social networks platforms and no action no reply simply no description.
I would like a complete refund for the foot massager and 1 year service warranty I bought. Tonya L ****** Hi Tonya, We truly regret the clear frustration and trouble you have experienced regarding your current order with Slabway (Slabway Massage Chair Reviews). This is not our objective and not the experience we want for our customer.
This was due to a mistake in communication with the pickup at our fulfillment center. Your bundle was labeled and prepared for pickup. Sadly, our shipping partner has been regularly experiencing a surplus in volume and have been unable to satisfy the need (Slabway Massage Chair Amazon). As such, we have likewise been not able to guarantee our shipping amount of time with the same certainty we formerly were able to.
In relation to your experience with our client service team, we understand that our service has actually taken a hit this holiday. It is our busiest time of the year and this year's occasions have more than tripled our group's workload. We are doing all that we can with the resources available to us to supply an excellent experience to each and every customer (Slabway One Massage Chair).
For that we say sorry. Our records show that you have actually received the complete refunds as asked for. We hope for the opportunity to restore your rely on the future. I acquired a Shiatsu Footmassager for $119 +19. 99 shipping and dealing with on a Friday night at 11:50 pm. They specified due to the COVID shipping would be postponed.
I found the product they were selling might be bought for $67. 99 and $87. 99 on Amazon with totally free shipping. I instantly attempted to cancel my order. I sent an e-mail I contacted the phone, for which there was no action. It was now roughly 12:20. I finally received a response by Monday morning telling me the order had actually shipped.
However, it was not deliverable because they had an incorrect home number. I contacted UPS and asked to return to sender. They did go back to Slabway and I did receive my refund minus $20 for shipping. I am still pissed. They need to not have actually charged me for shipping. Nevertheless, I will make it understood that they are charging double or more of the expense of their products.
It is your obligation to do so. You will be made the most of if you do not. I received my foot massager and it worked as soon as then stopped. Now no one picks up the phone and won't answer their own chat bot. It's ridiculous. I desire my refund. Hello there Francis, We are sorry for any frustration you have experienced relating to the functionality of your Slabway Shiatsu Foot Massager as well as the disappointment experienced with our customer support since late. Their refund policy for their incompetence is absurd. Do not do organization with these individuals. Go through ******. I bought a foot massager Nov 26, used it when and it triggered me sever pain. I called, talked on their site still no return slip on 12/4/2020. I wish I would have read their reviews before purchasing from this business.
I will keep your business on blast for this - Slabway Massage Chair Pic. The power of social media. We are sorry to hear your Slabway purchase did not suit your needs. Our records reveal that your order was authorized for a refund which you selected the option to have Slabway provide a return mailing slip with the understanding that the cost of the return label would be deducted from your refund quantity.
At this time, if you wish to proceed with the return process you've started, we ask that you please reply to the assistance e-mail thread validating you 'd with to continue. BBB Company Profiles may not be replicated for sales or promotional purposes. BBB Service Profiles are provided solely to assist you in exercising your own best judgment.
Nevertheless, BBB does not verify the accuracy of info supplied by third celebrations, and does not guarantee the accuracy of any info in Service Profiles - Slabway Massage Chair Review. When considering problem information, please take into account the business's size and volume of deals, and understand that the nature of grievances and a company's reactions to them are often more crucial than the variety of grievances.
BBB Business Profiles are subject to alter at any time. If you choose to do service with this organization, please let the business understand that you contacted BBB for a BBB Company Profile. As a matter of policy, BBB does not back any item, service or service - Reviews Of Slabway Massage Chair.
On The Area Massage is your California Bay Location and East Bay chair massage expert. Our company believe chair massage is great - Slabway Shiatsu Massage Chair...
Massage Chairs are complicated machines with great deals of moving parts and advanced computer parts, so things can go incorrect. However it's very little different from a vehicle, it depends on how you use it and how you take care of it that will determine for how long it lasts. So what can break in a massage chair? The most common circumstances of things on a massage chair breaking are those bumps and contusions that can occur throughout delivery.