I have emailed/called/texted the company several times without any action. I have actually requested a refund and no one has answered me - Slabway Massage Chair Pic. I would suggest not to lose your hard made money on this company. I will be calling the Attorney general of the United States to submit a grievance relating to PIECE. Buyer Beware!!!!!! Hey Michael, We genuinely are sorry for the clear aggravation and inconvenience you have experienced concerning your recent order with Slabway.
Examining your order history, I do see your order was created December 4th and that there was a label produced on December 7. Your package was identified and prepared for pickup. Sadly, our shipping partner has actually been regularly experiencing a surplus in volume and have actually been not able to fulfill the need.
We comprehend this is not the experience you were buying into, and we do appreciate your understanding of the present circumstances affecting our carriers nationwide. In relation to your experience with our client service group, we understand that our service has taken a hit this holiday season. It is our busiest time of the year and this year's events have more than tripled our team's workload (Reviews Of Slabway Massage Chair).
We acknowledge that we failed to fizzle in this circumstances. For that we say sorry. Our records do reveal that your order was delivered on December 22nd. We hope that you have actually been pleased with your purchase and discover terrific usage of the Slabway Shiatsu Foot Massager. i received my foot massager been wishing to return due to the fact that the kneading and heat is not working! no response on the phone, no reply to messages!I order a Massage chair November 30, 2020 from the company slabway with a billing Number ******************** for 1297.
00 installment charge was informed it will delivered in 3 days. Employed 3 days said it shipped 4 days back after a week they do not answer the phone and inform you to talk with their site which never ever address you back. They will keep you waiting sent out numerous email with the same response will return with you later.
Called XPO LOGISITICS and they mentioned they do not even see any tickets created to come to them. This business is a rip-off and I'm going to do my finest in discovering a lawyer to spend adequate money to get them to reimburse my money back, Straight crooksI purchase this order on November 28, 2020 not November 30, 2020.
This business is a total scamI bought three Slabway items The foot massager the leg massager in the chair it took 23 days for the chair to deliver and arrive originating from Utah to Illinois on truck that took 2 days once it was packed on the truck from the plant we eliminated from the box set it up plugged it in the chair entered into a full recline mode and has not came out of it given that I have actually tried to call Slabway numerous times via e-mail phone calls and have actually yet been able to talk with a live individual I constantly get e-mails back from them stating that they will have an assistance member contact me within 72 hours within 12 hours I get an e-mail back from them letting them know due to lack of exercise of the e-mail they are canceling and closing the RMA I intern reply and after that they once again tell me that it's going to be 72 hours before a representative contacts me again I get another email specifying that they're closing the RMA support ticket I've been trying to follow this company anywhere I can to leave Unfavorable feedback on this company due to the piss bad action that I obtain from their assistance groups I think anyone aiming to purchase any of their items should highly take a look at all their feedback's I have no idea the actual count of how lots of bulls ** t positive feedback's they're posting but I can't believe that they're getting that manyHi Rodney, We use our sincerest apologies relating to the functionality problems you have experienced with your Slabway Shiatsu Massage Chair. Slabway One Massage Chair.
Our records show that on Dec 15, 2020 you got a message from care@slabway. com suggesting that you examine the fuse located on the back of your chair (Reviews Of Slabway Massage Chair). We have gotten no further communication from you notifying us if that fixed your problem. In relation to your experience with our client service team, we understand that our service has actually taken a hit this holiday.
We are doing all that we can with the resources readily available to us to offer a good experience to each and every client. We acknowledge that we failed to miss the mark in this instance. For that we say sorry - Slabway Massage Chair Amazon. We await your response. Thank YouI purchased a foot massager. Website stated 2-4 day shipment time.
I called number listed and it is a recording that just keeps repeating. States to get on chat online website. I contacted chat, said "currently responding in under 15 minutes". I have actually been on chat for 44 minutes at this minute and no contact. Ro-bot says "regular wait time 5-15 mins.
I think this place is a rip-off and i am going to contact credit card to stop payment. Reviews Of Slabway Massage Chair. I DO NOT RECOMMEND purchasing anything from this poorly run outfit (if they are a genuine clothing). PURCHASER BE CAREFUL!!!!!! Hi There Ian, We best regards regret any frustration or trouble you have actually experienced. Regrettably, our shipping partner has actually been consistently experiencing a surplus in volume and have been unable to satisfy the demand.
We comprehend this is not the experience you were purchasing into, and we do appreciate your understanding of the existing circumstances impacting our carriers nationwide. In relation to your experience with our client service group, we comprehend that our service has taken a hit this vacation season (Slabway Massage Chair). It is our busiest time of the year and this year's occasions have more than tripled our group's work.
We recognize that we stopped working to fizzle in this circumstances. For that we say sorry. Our records do reveal that your order was delivered on December 17th. We hope that you have actually been pleased with your purchase and find terrific use of the Slabway Shiatsu Foot Massager - Slabway Shiatsu Massage Chair Reviews. Positioned an order on 12/4/20 and the order was canceled mid delivery without any further explanation!? I've called multiple times, sent out e-mails utilized the chat widget they recommended and likewise connected to them via all social media platforms and no action no reply just no explanation.
I would like a full refund for the foot massager and 1 year guarantee I purchased. Tonya L ****** Hello Tonya, We sincerely regret the clear frustration and hassle you have experienced regarding your recent order with Slabway (Slabway Massage Chair Pic). This is not our intention and not the experience we want for our customer.
This was because of an error in interaction with the pickup at our satisfaction center. Your bundle was identified and prepared for pickup. Regrettably, our shipping partner has actually been regularly experiencing a surplus in volume and have been unable to satisfy the demand (Slabway Massage Chair). As such, we have actually likewise been not able to guarantee our shipping timespan with the exact same certainty we previously had the ability to.
In relation to your experience with our client service team, we understand that our service has taken a hit this holiday. It is our busiest time of the year and this year's occasions have more than tripled our group's work. We are doing all that we can with the resources readily available to us to provide a great experience to each and every customer (Slabway Massage Chair Special Discount).
For that we say sorry. Our records reveal that you have gotten the full refunds as requested. We hope for the chance to restore your rely on the future. I purchased a Shiatsu Footmassager for $119 +19. 99 shipping and handling on a Friday night at 11:50 pm. They stated due to the COVID shipping would be postponed.
I discovered the product they were selling might be acquired for $67. 99 and $87. 99 on Amazon with free shipping. I instantly tried to cancel my order. I sent an e-mail I contacted the phone, for which there was no reaction. It was now roughly 12:20. I lastly got an action by Monday early morning informing me the order had actually delivered.
Nevertheless, it was not deliverable since they had an incorrect house number. I contacted UPS and inquired to go back to sender. They did return to Slabway and I did get my refund minus $20 for shipping. I am still pissed. They must not have charged me for shipping. However, I will make it known that they are charging double or more of the expense of their products.
It is your responsibility to do so. You will be made the most of if you do not. I got my foot massager and it worked when then stopped. Now nobody picks up the phone and won't answer their own chat bot. It's ridiculous. I desire my cash back. Hello there Francis, We regret any disappointment you have experienced concerning the functionality of your Slabway Shiatsu Foot Massager along with the disappointment experienced with our customer support since late. Their refund policy for their incompetence is outrageous. Do refrain from doing business with these people. Go through ******. I ordered a foot massager Nov 26, used it as soon as and it caused me sever discomfort. I called, talked on their website still no return slip on 12/4/2020. I wish I would have read their evaluations before purchasing from this business.
I will keep your company on blast for this - Slabway Massage Chair Special Discount. The power of social media. We are sorry to hear your Slabway purchase did not match your requirements. Our records reveal that your order was authorized for a refund and that you picked the choice to have Slabway offer a return mailing slip with the understanding that the expense of the return label would be deducted from your refund quantity.
At this time, if you wish to continue with the return process you have actually initiated, we ask that you please reply to the assistance email thread validating you 'd with to continue. BBB Company Profiles might not be replicated for sales or advertising functions. BBB Company Profiles are supplied entirely to help you in exercising your own best judgment.
Nevertheless, BBB does not confirm the precision of details provided by third parties, and does not ensure the precision of any info in Company Profiles - Slabway Massage Chair Amazon. When thinking about problem information, please take into consideration the company's size and volume of deals, and comprehend that the nature of problems and a company's reactions to them are frequently more vital than the number of grievances.
BBB Service Profiles are subject to change at any time. If you pick to do service with this company, please let the company understand that you contacted BBB for a BBB Organization Profile. As a matter of policy, BBB does not back any item, service or service - Slabway One Massage Chair.
On The Spot Massage is your California Bay Location and East Bay chair massage expert. We think chair massage is excellent - Slabway Massage Chair...
Massage Chairs are complex machines with great deals of moving parts and advanced computer system components, so things can fail. However it's not much various from a cars and truck, it depends upon how you use it and how you look after it that will determine how long it lasts. So what can break in a massage chair? The most typical circumstances of things on a massage chair breaking are those bumps and swellings that can take place throughout shipment.