I have emailed/called/texted the business numerous times with no response. I have requested a refund and nobody has answered me - Slabway Massage Chair Pic. I would suggest not to squander your tough earned cash on this business. I will be calling the Chief law officer to file a complaint concerning SLAB. Buyer Be Careful!!!!!! Hey Michael, We best regards regret the clear frustration and inconvenience you have experienced regarding your current order with Slabway.
Looking over your order history, I do see your order was produced December 4th which there was a label developed on December 7. Your bundle was identified and prepared for pickup. Unfortunately, our shipping partner has actually been regularly experiencing a surplus in volume and have been unable to satisfy the demand.
We understand this is not the experience you were purchasing into, and we do appreciate your understanding of the present situations affecting our carriers nationwide. In relation to your experience with our customer care team, we understand that our service has taken a hit this holiday season. It is our busiest time of the year and this year's occasions have more than tripled our team's workload (Slabway Massage Chair Review).
We recognize that we failed to fizzle in this instance. For that we ask forgiveness. Our records do show that your order was delivered on December 22nd. We hope that you have actually been pleased with your purchase and find fantastic use of the Slabway Shiatsu Foot Massager. i received my foot massager been wanting to return because the kneading and heat is not working! no response on the phone, no reply to messages!I order a Massage chair November 30, 2020 from the business slabway with an invoice Number ******************** for 1297.
00 installment charge was informed it will shipped in 3 days. Called in 3 days stated it shipped 4 days back after a week they do not respond to the phone and tell you to talk with their website which never address you back. They will keep you waiting sent out a number of email with the exact same reaction will get back with you later on.
Called XPO LOGISITICS and they stated they do not even see any tickets produced to come to them. This business is a rip-off and I'm going to do my finest in discovering a legal representative to invest adequate cash to get them to refund my cash back, Straight crooksI purchase this order on November 28, 2020 not November 30, 2020.
This business is a total scamI acquired 3 Slabway products The foot massager the leg massager in the chair it took 23 days for the chair to ship and show up originating from Utah to Illinois on truck that took 2 days once it was packed on the truck from the plant we removed from package set it up plugged it in the chair went into a full recline mode and has not came out of it given that I've tried to call Slabway many times via email call and have yet had the ability to talk with a live individual I continually get e-mails back from them mentioning that they will have an assistance member call me within 72 hours within 12 hours I get an email back from them letting them know due to lack of exercise of the email they are canceling and closing the RMA I intern reply and after that they again tell me that it's going to be 72 hours prior to a representative contacts me once again I get another email stating that they're closing the RMA assistance ticket I've been attempting to follow this company anywhere I can to leave Unfavorable feedback on this business due to the piss poor reaction that I receive from their support teams I believe any person seeking to buy any of their products should extremely take a look at all their feedback's I have no idea the actual count of how lots of bulls ** t favorable feedback's they're posting however I can't think that they're getting that manyHi Rodney, We provide our sincerest apologies concerning the functionality concerns you have experienced with your Slabway Shiatsu Massage Chair. Slabway Massage Chair Review.
Our records show that on Dec 15, 2020 you received a message from care@slabway. com recommending that you check the fuse situated on the back of your chair (Slabway Massage Chair Special Discount). We have actually received no additional interaction from you notifying us if that fixed your issue. In relation to your experience with our client service group, we comprehend that our service has taken a hit this vacation season.
We are doing all that we can with the resources offered to us to supply a good experience to each and every client. We recognize that we failed to fizzle in this instance. For that we apologize - Slabway Massage Chair Pic. We await your response. Thank YouI ordered a foot massager. Website said 2-4 day shipment time.
I called number noted and it is a recording that just keeps duplicating. States to get on chat online website. I contacted chat, stated "currently replying in under 15 minutes". I have actually been on chat for 44 mins at this minute and no contact. Ro-bot states "normal wait time 5-15 minutes.
I believe this location is a scam and i am going to contact credit card to stop payment. Slabway One Massage Chair. I DO NOT RECOMMEND purchasing anything from this badly run clothing (if they are a genuine clothing). BUYER BE CAREFUL!!!!!! Hello Ian, We seriously are sorry for any aggravation or inconvenience you have actually experienced. Unfortunately, our shipping partner has actually been consistently experiencing a surplus in volume and have been unable to satisfy the demand.
We comprehend this is not the experience you were buying into, and we do appreciate your understanding of the existing scenarios affecting our providers nationwide. In relation to your experience with our client service group, we comprehend that our service has actually taken a hit this vacation season (Slabway Shiatsu Massage Chair). It is our busiest time of the year and this year's occasions have more than tripled our group's workload.
We acknowledge that we stopped working to fizzle in this instance. For that we apologize. Our records do show that your order was delivered on December 17th. We hope that you have actually been pleased with your purchase and find terrific use of the Slabway Shiatsu Foot Massager - Slabway Shiatsu Massage Chair. Placed an order on 12/4/20 and the order was canceled mid shipment without any more description!? I've called several times, sent e-mails used the chat widget they recommended and also reached out to them by means of all social media platforms and no reaction no reply just no description.
I would like a full refund for the foot massager and 1 year service warranty I acquired. Tonya L ****** Hi Tonya, We all the best regret the clear frustration and trouble you have actually experienced regarding your recent order with Slabway (Reviews Of Slabway Massage Chair). This is not our intent and not the experience we want for our consumer.
This was because of an error in interaction with the pickup at our satisfaction center. Your plan was labeled and ready for pickup. Sadly, our shipping partner has been regularly experiencing a surplus in volume and have been not able to satisfy the demand (Slabway Massage Chair). As such, we have also been unable to ensure our shipping time frames with the very same certainty we previously were able to.
In relation to your experience with our customer service group, we understand that our service has taken a hit this vacation season. It is our busiest time of the year and this year's events have more than tripled our team's workload. We are doing all that we can with the resources offered to us to offer a good experience to each and every customer (Slabway Massage Chair Special Discount).
For that we apologize. Our records reveal that you have actually gotten the complete refunds as requested. We wish for the opportunity to restore your rely on the future. I bought a Shiatsu Footmassager for $119 +19. 99 shipping and handling on a Friday night at 11:50 pm. They stated due to the COVID shipping would be delayed.
I discovered the item they were selling might be purchased for $67. 99 and $87. 99 on Amazon with complimentary shipping. I right away tried to cancel my order. I sent an e-mail I contacted the phone, for which there was no reaction. It was now around 12:20. I finally got an action by Monday morning informing me the order had delivered.
However, it was not deliverable due to the fact that they had an inaccurate apartment or condo number. I called UPS and asked them to return to sender. They did go back to Slabway and I did receive my refund minus $20 for shipping. I am still pissed. They need to not have actually charged me for shipping. Nevertheless, I will make it understood that they are charging double or more of the cost of their items.
It is your responsibility to do so. You will be taken advantage of if you do not. I received my foot massager and it worked as soon as then stopped. Now no one picks up the phone and will not answer their own chat bot. It's absurd. I desire my money back. Hey Francis, We are sorry for any aggravation you have actually experienced concerning the performance of your Slabway Shiatsu Foot Massager in addition to the frustration experienced with our client assistance as of late. Their refund policy for their incompetence is ridiculous. Do refrain from doing organization with these people. Go through ******. I purchased a foot massager Nov 26, used it when and it triggered me sever discomfort. I called, chatted on their website still no return slip on 12/4/2020. I want I would have read their reviews prior to purchasing from this company.
I will keep your company on blast for this - Slabway Massage Chair Amazon. The power of social media. We are sorry to hear your Slabway purchase did not suit your needs. Our records reveal that your order was approved for a refund and that you selected the option to have Slabway supply a return mailing slip with the understanding that the cost of the return label would be deducted from your refund amount.
At this time, if you want to proceed with the return process you have actually started, we ask that you please reply to the assistance email thread verifying you 'd with to continue. BBB Company Profiles might not be reproduced for sales or marketing functions. BBB Business Profiles are supplied exclusively to assist you in exercising your own best judgment.
Nevertheless, BBB does not confirm the accuracy of info offered by 3rd parties, and does not guarantee the precision of any info in Business Profiles - Slabway Shiatsu Massage Chair. When considering problem info, please take into consideration the business's size and volume of deals, and understand that the nature of complaints and a firm's reactions to them are frequently more important than the variety of problems.
BBB Company Profiles go through alter at any time. If you choose to do company with this service, please let the company know that you called BBB for a BBB Service Profile. As a matter of policy, BBB does not endorse any product, service or company - Slabway Massage Chair $1499.98.
On The Area Massage is your California Bay Location and East Bay chair massage expert. We think chair massage is terrific - Slabway One Massage Chair...
Massage Chairs are complicated devices with lots of moving parts and advanced computer system components, so things can go incorrect. But it's not much various from a cars and truck, it depends on how you utilize it and how you take care of it that will figure out the length of time it lasts. So what can break in a massage chair? The most common instances of things on a massage chair breaking are those bumps and swellings that can occur throughout shipment.